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Interactive Statement of Work

Exchange Migration & Implementation

Explore each section of the SOW with embedded spotlights that detail how the hybrid migration safeguarded 480 executive, faculty, and shared mailboxes during a high-visibility relocation window.

1. Project Overview

1. Project Overview & Outcomes

This engagement modernizes Microsoft Exchange services with a hybrid migration that protects executive communications while 480 faculty, administrative, and shared mailboxes are transferred into Exchange Online.

What this section covers

  • Alignment on the time-sensitive drivers behind the relocation window.
  • Executive sponsorship model and governance cadence established during discovery.
  • Success criteria balancing zero data loss with near-zero downtime.
Migration Scope480 mailboxes across 6 departments
Target Downtime<= 15 minutes per migration batch
Coexistence StrategyHybrid Exchange Online + On-Prem

Case Study Spotlight

Executive Briefing Before Cutover

To meet the executive relocation window, we facilitated a leadership briefing that visualized coexistence risks, dependencies, and success metrics before discovery began.

Key Moves

  • Mapped executive assistants and shared mailbox dependencies into the migration backlog to prevent orphaned permissions.
  • Demonstrated a zero data-loss rehearsal with a pilot mailbox set, building confidence in the rollback plan.
  • Aligned facilities relocation milestones with migration waves so the calendars never collided.

Evidence of Success

  • Steering committee endorsed the migration charter within 48 hours.
  • Executive offices migrated during a single maintenance window with zero missed meetings.
  • No escalations triggered from VIP mailboxes during the first 72 hours of coexistence.